What are the delivery charges?
We offer free shipping all across India for orders above ₹ 500.
For a limited period, an additional convenience charge is applicable for cash on delivery orders.
What is the estimated delivery time?
Most of the products are delivered in 1-3 Days from the order date.
* Few items like Live Plants might be delivered in 2-5 Days.
* Sometimes, the delivery may take longer due to bad weather, flight delays, political disruptions and other unforeseen circumstances. In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates.
How will the delivery be done?
We ship through known and reputed logistics partners like FedEx, Bluedart, Delhivery, Ecom Express, India Post etc.
What pin codes do you ship to?
We ship all across India, no restrictions.
We prefer shipping through major partners like FedEx, Bluedart, Delhivery, Ecom Express but if these service providers are not present in your location we will ship it through India Post.
Can I expect delivery on all days of the week?
We ship 6 days of the week. We do not process orders on Sundays & on National Holidays unless it is the festive season. You can expect delivery of your order on any of the business days. Business days are defined as all working days from Monday to Saturday, excluding national and state holidays.
Are there any hidden costs (sales, taxes, octroi, etc)?
There are no extra taxes or hidden costs. The price tags with the products hold final price including everything. You will pay what you will see!
How do I track my order?
We notify our customers via confirmation email within twenty-four hours of dispatching. The shipping confirmation email will have the couriers tracking number and the link of tracking.
Do you ship internationally?
No, as of now we do not ship internationally.
If you have additional questions or require more information about our Shipping Policy, do not hesitate to contact us through email at care@nationalgardens.in